Need Answers?
The Flavor Gang Canada FAQ
Wholesale orders, storage, shipping, product handling, partner access, and all the little details that keep things running smooth.
Start here. Save yourself an email. Then go sauce something.
Wholesale Questions We Get All The Time
Fill out the wholesale application on our Partner With Us page.
Tell us about your business, location, customer base, and what
products you are interested in carrying.
Once reviewed, our team will follow up with next steps.
Once reviewed, our team will follow up with next steps.
Wholesale access is for approved businesses such as retail stores,
gyms, supplement shops, meal prep companies, specialty grocers,
online retailers, foodservice partners, and other qualified
Canadian businesses.
Yes. Wholesale pricing and ordering are available to approved
partners only. Once approved, you will receive access to ordering
information and available products.
Yes. Wholesale products are sold in bulk formats where available.
Case sizes and product availability may vary by item and inventory.
If a product is not listed or marked available, it is not currently
available for wholesale ordering. Seasonal drops and restocks may
change over time.
Yes. Larger orders are welcome, but fulfillment timing may vary
based on product availability, order size, and shipping
destination.
Shipping timelines depend on province, carrier volume, weather,
order size, and inventory status. Once your order is processed,
tracking information will be provided when available.
For large or mixed-product orders, some items may ship separately.
For large or mixed-product orders, some items may ship separately.
Some wholesale orders may ship in multiple boxes or waves. This
can happen when items are packed separately, carrier scans update
at different times, or inventory is fulfilled from different
batches.
Yes. Canadian weather can absolutely mess with shipping. Snow,
storms, extreme cold, heat, and carrier delays may impact delivery
timelines.
Mother Nature does not care about your sauce emergency. We do, though.
Mother Nature does not care about your sauce emergency. We do, though.
Contact us if your tracking has not updated for several business
days, your delivery window has passed, or something looks off with
your shipment.
Please include your business name, order number, and tracking information if available.
Please include your business name, order number, and tracking information if available.
Many products are shelf-stable when unopened, but storage
requirements may vary by product. Always follow the storage
instructions listed on the product label or product page.
Some items may require cold storage depending on the product. If
an item is labeled as needing refrigeration or cold storage,
please store it accordingly.
Shelf life can vary by product. Always check the best-before date
and storage instructions on the packaging.
After opening, sauces should be refrigerated and used within the recommended window listed on the label.
After opening, sauces should be refrigerated and used within the recommended window listed on the label.
We do not recommend freezing products unless specifically stated on
the label or product instructions.
Yes. Approved partners may receive access to product photos,
product descriptions, usage ideas, and launch support materials
when available.
Yes. We work with select creators, athletes, coaches, food
creators, and real customers who genuinely love the products and
want to share them with their community.
Apply through the Partner With Us page.
Apply through the Partner With Us page.